Our refund policy is designed to ensure your satisfaction with our VPN service. We understand that circumstances may arise where you may not be fully satisfied with your purchase, and we are committed to resolving any concerns promptly and fairly.

If you are dissatisfied with our VPN service for any reason, you are entitled to request a refund within a specified timeframe from the date of purchase. Our standard refund period typically extends up to 30 days, during which you can evaluate our service and determine if it meets your needs.

To initiate a refund request, simply reach out to our customer support team through our designated channels. Our support team is available Monday – Friday 10am To 11pm to assist you with any queries or concerns you may have regarding your subscription or refund request.

Please note that our refund policy applies to new subscriptions and renewals purchased directly from our website or authorized resellers. Refunds for subscriptions purchased through third-party platforms or partners are subject to the refund policies of those respective platforms.

Refunds are typically processed within a reasonable timeframe, and the funds are returned to the original payment method used for the purchase. However, the exact processing time may vary depending on your financial institution and payment method.

It’s important to note that our refund policy does not cover situations where violations of our terms of service or acceptable use policy have occurred. Additionally, refunds may be subject to deductions for any promotional discounts or credits applied to the original purchase price.

We strive to make our refund process as transparent and hassle-free as possible, ensuring that you can shop with confidence knowing that your satisfaction is our top priority. If you have any questions or concerns about our refund policy, please don’t hesitate to contact our customer support team for assistance.